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"It takes a special group of people to balance exceptional knowledge and the ability to solve problems collaboratively and simply. That's what I've experienced with the folks at BI. Some years after they created a beautiful site for us, we experienced challenges with a third-party host. Their responsiveness and attention to detail were evident from the moment I reached out to them. They took the time to understand the problem and provided simple yet insightful explanations that made it easy for me to understand what was going on. "The difference between ordinary and extraordinary is that little extra". BI has that little extra, and I can confidently recommend them to anyone in need of a refreshed digital experience."



"The quality of work provided by his team was exceptional. We had to shorten the timeline and push the release date to an earlier date; Harry and his team worked diligently to make sure we met our aggressive deadlines without compromising quality. The BI team definitely has the technical expertise, but more importantly, they have excellent customer service skills. It was a pleasure working with them on the project. I highly recommend them!"

"Hire them. You won't regret working with BI." Read the full review on Clutch.

"We engaged BI to build a new community-focused website in July 2019.  We had an aggressive timeline and they delivered on time and on budget.  The BI team was attentive to our unique business requirements and managed this large project very well.  Their ability to provide design and development expertise was particularly welcome and I would not hesitate to recommend them for web design and development efforts of similar requirements."
- STEVE CURTIN, CEO, The Gypsy Nurse

"BI worked with us very closely during the creative process, and collaboratively in various aspects of the redesign. I trusted their competency and know-how in implementing best practices and truly appreciated the time they spent understanding what’s important to us. They listened and understood our space, creating something better than what we expected, based on thoughtful ideas and technical expertise. Our site has the “look” and “feel” that not only is more appealing but is a true reflection of the Go Healthcare brand."

"BI did a fantastic job partnering with our team to revamp an educational website that was highly outdated both in terms of content and design. They were efficient & flexible and not only delivered on the tasks at hand but provided strategic input and best practices from a technology/user experience perspective which proved to be very valuable."


"We have worked with BI to help us support the Better Homes & Gardens brand as we moved our marketing and communications online. Their support early in this effort helped us understand the fast-moving and ever-changing digital media environment. BI was able to meet both our business and creative needs.  Having both technical and creative abilities made BI a great partner to create our digital online presence. I am confident in recommending BI for digital marketing services." 
- ELISE CONTARSY, VP Brand Licensing, Meredith Corporation


"BI's work as a partner in their redesign of our district website has resulted in a site that is not only visually appealing but also one that is easy to navigate and manage. BI was able to transform our vision of a clean and engaging website that can serve as the foundation of our communications platform into a resource that is highly utilized, dynamic, and serves the needs of our various stakeholder groups. We're thrilled with the final product."
- SUSANA HERNANDEZ MORGAN, Somerville Public Schools

"Harry and his team have successfully completed a handful of website and marketing projects for Organomation over the past decade and I cannot recommend him more highly. Harry has been an invaluable resource in enhancing my company’s online presence."
- DAVID OLIVA, General Manager, Organomation

"We recently decided to overhaul our website, an overwhelming task compounded by the need to complete it in short order for an upcoming trade show. With the help of Harry and his dedicated and talented staff, we accomplished our goal as planned. Our website now effectively communicates our niche business to potential customers and provides them with the information they need. Working with BI was a very pleasant process from start to finish."
- DANA LIPP, Product Specialist, pION BioPharma

"Our new website is so easy to use, both for visitors and for us to update the content. We are still getting rave reviews about the great new design from teachers, parents, and donors."
- BRENDA SULLIVAN, ASSOCIATE DIRECTOR, Brookline Education Foundation


"My partner and I recently worked with BI to develop a name, identity, and website for our commercial building in West Concord Village.  Harry and his team were easy to work with, responsive to our ideas, and skilled in accomplishing our vision beyond our expectations.”
- MATTHEW CURTIS, Principal, MWC Ventures LLC, Factory 152

"We love our new website! It’s user-friendly, interactive, and perfectly captures the spirit of Brookline Arts Center."

"I’m thrilled with how my website turned out. Working with Graham was a real pleasure. He is an exceptionally good listener and designer. And most importantly to me, he is a wonderful teacher."
- LINDA BOOTH SWEENEY, Author & Educator 

"Sudbury Valley School has been working together with Harry Bartlett and his talented colleagues since 2013. They were tasked to design a modern commercial site for our school's bookstore, which featured products related to our educational vision. The result was beautiful, efficient, user-friendly, and provided exactly what we desired. We then asked them to design a website that conveys, visually and verbally, the unique environment this school has provided since 1968. Their grasp of our culture, combined with their superb artistic and design talents, have created a product for which we are grateful every day, and of which we are immensely proud.   Particularly useful was the back end of both designs, which enabled us, in-house, to modify, or add, content seamlessly. They are a pleasure to work with – friendly, attentive, and responsive."
- DANIEL GREENBERG & MIMSY SADOFSKY, Public Relations, Sudbury Valley School


"We turned to BI when we decided that our small firm needed to get serious about our website and social media efforts. To say that we were pleased is an understatement. Not only with the technology and product side (fabulous) but with the team that worked with us and their project management skills. They were always willing to pick up the slack and help us hit deadlines. Our website traffic increased significantly as well as our visibility on LinkedIn and other social media platforms. We are so pleased. Thanks to Harry, Yvette, and the rest of the team." 
- SHANE CRAGUN, CEO, SweetmanCragun Group


"I am very pleased with the outcome and design of our new website. We wanted a clean and fresh look that would stand out in our industry. From our first initial contact with Bartlett and the Team, we were very pleased. We had a vision for content and the look of our website and they delivered. After the website was completed, we looked for some added support with SEO and driving traffic to our website. The BI team exceeded our expectations. We look forward to future projects with BI!"
- MARK KELBACHER, Owner, MissionGreen Lawn Services


"BI provided the expertise to build a website that met and exceeded our high expectations. They used their time effectively and stayed focused on getting a website built to our satisfaction. They knew how to guide us with their web design expertise as well as support us as the client in making choices, a balance that was maintained tactfully and professionally. Their work was thorough, timely, transparent, and budget-conscious. I'm glad we hired communication professionals instead of going it alone, and that we chose BI. The end product and the process were much better and less stressful for it."
- DANIEL PAGE, Dr. Kirsi Savusalo Orthodontics


"BI has been with us every step of the way to guide us through the maze of electronic presence and social media use. They have worked with JET on everything from branding to user experience and information architecture, to inbound marketing and outreach strategy and print design, and we continue to consult with them. Our applications from potential participants are up 50% and our followers on social media keep increasing."
- PAM HERRUP, Co-founder, Journey Into Education & Teaching (JET)


"We love the new site and would recommend BI in a heartbeat. Thanks!"
- JEN RHODES, The Midwest Energy Efficiency Alliance (MEEA)


"We are thrilled with our new website! Harry and his entire team made a very complex and technical process into one that was highly productive and enjoyable."
Executive Director
, The Umbrella Center for the Arts


"We are extremely pleased with the outcome of our newly designed website. Our key initiative was to become a trusted information resource in our industry for our customers and prospects. From the very beginning, the BI team understood our goals and provided a robust project plan outlining each step in the process. Our wish list didn't end there - we also needed to incorporate fresh messaging, clean up the navigation throughout the site, and have properly functioning landing pages all while being mobile-friendly. The BI team tackled these needs, developed a clean responsive design, and improved our site's functionality, all within our timeline and budget. We look forward to future projects with BI!"


"We have had the privilege of working with BI for many years now. They designed and built our new website which has received many compliments and positive feedback. They understood our brand and delivered a well-designed site that appeals to our target audience. They also provided training on Search Engine Optimization and Internet marketing which is helpful as well. They update us with new ideas and ways to continue to improve our business. It’s a pleasure working with BI."
- GREG PETRINI, CEO, Petrini Corporation


"After working with BI on our new website, we wanted to know how to make sure it was being found. As a small organization, we have no staff with SEO or online marketing experience, so we turned to BI for guidance. BI provided us with one-to-one training on SEO basics covering what is SEO, Keyword lists, Meta Tag Optimization, Link Building Guidelines, etc. BI also set up Google Search Console and provided an overview of Google Analytics “for beginners”. The instructor, Anthony, was knowledgeable and explained everything clearly in easy-to-understand terms using our own website and Google Analytics account. Anthony followed up the training session with a printed review and a “How-To Guide to Google Analytics”, both helpful documents. I would highly recommend BI for SEO training purposes."
- MARY ANN BURAS, Newton Cemetery


"Working with BI made the daunting task of launching our family foundation website actually fun. Harry and his team listened to our goals and needs, gave us great guidance, and produced a truly beautiful site. Despite being a small organization, we felt and continue to feel like a valued client."
- CINDY LAWRY, Lawry Family Foundation


"We love our new website! Everything looks fantastic and is working well. It's a pleasure to show it off. We've started to receive online gifts and electronic job applications which we couldn't do before. And the navigation is so much easier and more intuitive now. Many rave reviews from our staff, board, and users have been received.

I want to thank everyone at BI who worked on our website project. Special thanks to Danielle and Arthur who were amazing at their jobs and very responsive to our needs, especially at launch time when we thought the website had crashed during our busiest fundraising month! They make a fabulous team."
- STEPHANIE PARISH, Director of Marketing & Development, Minute Man Arc


"BI designed and built a beautiful, very functional, and extremely well-received website for Insight Experience and is on retainer for an SEO program. Ten months after the website launched and five months after an SEO program, we have increased our web leads by more than 15 times.

The BI team is highly creative, amazingly responsive, excellent at problem-solving, and an absolute pleasure to work with. I highly recommend BI."
- RACHEL SONES, Director of Marketing for Insight Experience


"Our new site greatly benefits our organization. It reflects the vibrancy of UTEC’s mission and the work we do with Lowell’s most disconnected youth. BI really helped us capture our vision and turn it into a fantastic, interactive website that impresses both community members and funders. Thank you BI!"
- GREGG CROTEAU, Executive Director, United Teen Equality Center, Inc.


"At Innov-X, we needed a new website to reflect and accommodate our rapid growth and ever-evolving needs. We wanted to work with BI, an organization with technical expertise, craft, and creativity, that offers a quick response in a cost-effective and productive manner. We explained what was going on, where we saw ourselves going, and what we wanted. Harry was able to listen and communicate effectively with us and other resources to integrate a variety of projects and ideas into our new, truly phenomenal website. Innov-X employees, agents, customers, partners, and even our competitors continue to express how impressed they are with our new image. Our website now reflects that with the excitement, vitality, and growth of Innov-X Systems and has the structure and flexibility to expand with the company."
- DONALD SACKETT, Ph.D., President & CEO, Olympus (Innov-X Systems), Inc.


"Thank you for our new website. We love it!"
- JENNY & WILL PETERSEN, Wee Forest Folk


"BI did an excellent job revamping our branding and developing a new website. They took our abstract thoughts and came back with creative, clean, and simple designs. The team was especially responsive and helped us launch the new website on a tight timeline within budget. We have been very pleased with the results and look forward to working with the BI team on the next phase of our website."
- SUPARNA KADAM, Chief Marketing Officer, GreenRay Solar, Inc.


"Our Internet presence has greatly enhanced our marketing efforts over the past 2 years and BI has been integral to this success. Whether it's web design, an online lead generation program, or content management, they have proven to be a great resource for GSI Group."
- WILL MANNING, Marketing Communications Manager, GSI Group


"Thank you for creating such a wonderful site. It's just what we wanted."
- AUDREY HALL, Architectural Kitchens


"BI designed a new website for us – the Concord-Carlisle Community Chest - in the spring of 2009. We are a nonprofit that has been raising and distributing funds since 1947 for human services. As a community organization, we wanted to work with a local designer and had a limited budget. Harry Bartlett and his associates listened closely to our requirements and created a new look and feel for a 62-year-old company. The design is clean and easy to navigate with great use of photos, buttons, and links. Harry and his staff were creative and accommodating, and we are very happy with the resulting website. We would highly recommend BI to other nonprofits."
- STEPHANIE PARISH, Associate Director, Concord-Carlisle Community Chest


"Harry's ability to grasp the scope of the project, steer the development committee through the process, and his incredible eye for design, all made this project a pleasure to work on. There was a very easy working relationship between the committee and Harry due in large part to his willingness to listen to what the committee was saying and his ability to synthesize the vision with the content. As the Project Manager for the website, I found Harry's knowledge and expertise to be invaluable."
- LEE CUNNINGHAM, Project Manager, Environmental Stewardship Initiative


"When I ran Nasoya, I worked closely with some of the top logo and package designers in the country. I am pleased to say that you have delivered to me in the Primacotta logo, the same quality image that company owners expect from the country's top designers."
- JOHN PAINO, Founder, Primacotta, LLC


"BI helped us gain a fresh perspective on our communications needs and guided us through the design and development of a new website that serves our organization and its diversified mission very well."
- DOUG RIIKONEN, Manager, Program Development Center for Workforce Innovation, Commonwealth Corporation


"BI brought a lot of valuable multi-media experience, creativity, flexibility, and responsiveness to this project. It made the process of developing the online interface go very smoothly. We were very pleased with the end result - a high-quality and creative look and feel for our company."
- HARRY W. RIVKIN, President, IDT Hospitality Group


"Spare, attractive, and elegant interactive design."


"BI is so easy to work with. They understood what we needed to achieve and delivered a site we are very happy with. They continue to be flexible and able to respond quickly."
- CHIP UNDERHILL, Manager of Marketing Communications, Lightship Telecom


"Harry did an excellent job at understanding the 'look and feel' that we wanted for Narragansett Imaging and we could not be happier with our new logo and website! The service that we received, from the initial run-through of concepts to the last days of proofreading, was excellent with Harry and his team responding to all requests quickly and with constant patience (no matter how hard we must have tried it). I would recommend BI, without reservation, for any design project."
- KEITH DOWLING, Technical Sales Manager, Narragansett Imaging


"I thoroughly enjoyed working with BI and would recommend them to anyone seeking high-quality design services. Harry and his team are accessible, efficient, cost-effective, and above all, highly creative. They are a pleasure to work with and I will continue to work with them in the future."
- MAUD CABOT, Maud Cabot Jewelry


"... a methodical approach and very distinctive branding - I am proud of all the design work. The compliments speak volumes."
- KATE YODER, Director, Concord Conservatory of Music


"We recently decided to overhaul our website, a long overdue, overwhelming task compounded by the need to complete it in short order for an upcoming trade show. With the help of Harry and his dedicated and talented staff, we set out the project timelines and accomplished our goal as planned. Our website now effectively communicates our niche business to potential customers and provides them with the information they need. Working with BI was a very pleasant process from start to finish."
- DANA LIPP, Product Specialist


"BI made launching my site very easy. They are accessible, efficient, hugely knowledgeable, have loads of taste, and couldn't be nicer people to deal with. I have great admiration for what they do (since I can barely get my email right) and would use them again and again."
- ISABEL GILLIES, Author & Actress


"We asked a lot of them. We wanted a new logo, color scheme, and a complicated menu structure. They delivered on it all; in fact, they nailed the design with the first iteration - we were just blown away! ​​They provided a detailed timeline for the project with costs associated with each feature so we could manage our budget. Most importantly, they listened to our needs and made recommendations when we were headed in the wrong direction. We relied on their expertise and were never disappointed. Overall, it’s been a truly refreshing experience working with such a professional and knowledgeable company."
- Pamela Soren Smith, Assistant Director, Howe Library

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