Online & Website Term Glossary

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The Glossary is an educational tool to help people understand the different aspects of website development and internet marketing. 

Vignette

Vignette is now under OpenText.

Related:
OpenText, Content Management System (CMS), Drupal, WordPress, Interwoven, TeamSite, SharePoint
Voice of the Customer

A term used to describe the process of collecting customer feedback and utilizing it to improve their experience.

Related:
Net Promoter Score
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Traffic, Leads, + Engagement

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